Product reviews

“Litho rather than a label. Our old labels peeled above the kettle within months.”

“Warned us a window would hurt our white tea. We put the window on the black blend only.”

“Told us straight that the slip lid was not airtight. We bought gasketed for the loose leaf.”

“Blend names printed on the tins, not just the box. Customers stopped emailing to ask.”

“Very good. Litho setup does cost more up front, exactly as explained.”

“Suggested a foil sachet inside the caddy rather than upselling us a gasket.”

“Refused to sell us candle tins and told us who does them.”

“Hinged pocket tins for the market stall. People keep them, which is free advertising.”

“Ordered twelve for a trade show, then eighteen thousand for the retail line.”

“Redrew our artwork free so it wraps the corner without a join.”

“Told us where the litho break-even was rather than pushing the print run.”

“Sent samples so we could put tea in one and open it three months later.”

“Explained that tea goes flat rather than off. Changed how we date stock.”

“Good order. One colour shifted slightly on the litho and was rerun.”

“Gasketed lids on the subscription tins. Aromatics still there at the far end.”

“One blend per tin, because tea absorbs smell. Obvious once said.”

“Tinted window rather than clear. Looks better and does less damage.”

“Specified the outer for the courier first. Sensible priority.”

“Third year on the same spec and the gauge has not quietly thinned.”

“Spot varnish on the matt tin. It looks considerably more expensive than it cost.”

“Food-safe lacquer explained properly. Our old tins gave everything a metallic edge.”

“Hinge properly formed. Our travel tin is opened daily and still shuts square.”

“Two weeks quoted, twelve days delivered, tracking sent unprompted.”

“Asked whether the tin was the packaging or a caddy before quoting anything.”

“Flat pocket tins arrived intact in padded envelopes. Zero damage claims.”

“Honest that our pale artwork would wash out on a gloss finish. We went matt.”

“Happy. Slip lids really are not airtight, which they said three times.”

“Round, square and oval all from the same artwork. One approval.”

“Advice was about our blends and our shelf life, never the priciest tin.”

“Six formats, one artwork, one delivery and one invoice.”

“A real quote the same afternoon with the lid type named on it.”

“Would not sell us coffee tins without mentioning the valve issue. Sent us on.”

“Sample set of four with dividers. Our best-selling gift by a distance.”

“Reordered a year later off the held plates. Identical colour.”

“Counted into inners so each stockist could take its own box.”

“Good product. Steel does dent if you drop it, which is just what steel does.”

“One small order for a single blend and we still got a full mockup.”

“Divided inserts in the gift set. Not one dented lid across two thousand boxes.”

“Nothing charged until we had approved the litho proof.”

“Fifth order. I send the blend list and it comes back printed and counted.”